Employee Assistance Program (EAP)
Organizational Health Starts from the Heart
This Article Is Meant to Let You Know
- What is an EAP?
- Why Does a Company Need an EAP?
- What Services Does BLOSSOM MEDICAL EAP Offer?
- Why Choose BLOSSOM MEDICAL EAP? Customer Testimonials and Visible Results
- Frequently Asked Questions (FAQ)
Next, we will explain the five points in detail, giving you a comprehensive understanding of how BLOSSOM MEDICAL supports its employees' mental well-being.
Introduction to the Employee Assistance Program (EAP)
What is an EAP?
EAP stands for Employee Assistance Program, which in Chinese is 「員工協助方案」 or 「員工支持方案」.
It is a psychological support service provided by companies. Its purpose is to give employees quick access to professional counselors or physicians whenever they experience work-related stress, low mood, or personal difficulties, allowing them to talk and receive support.
Why Does a Company Need an EAP?
Taking care of employees' mental health is not only an act of goodwill but also a key factor for a company's long-term stability and success.Research shows:
- If employees are under prolonged stress without support, their productivity drops by an average of 35%.
- Globally, the economic loss caused by anxiety and depression exceeds $1 trillion annually.
- Companies that implement an EAP see an average 15% increase in employee engagement and a 25% reduction in absenteeism.
In other words, an Employee Assistance Program (EAP) is an investment that helps retain talent, reduce risks, and enhance team performance.
The Three Core EAP Services of BLOSSOM MEDICAL
1. Online Employee Counseling
Workplace interpersonal issues, stress, and emotional difficulties are often hard to be understood at the office or at home.
We provide a safe, non-judgmental space where employees can acknowledge and express their feelings, helping them gain a clearer perspective on the root of their challenges.
2. Online Medical Consultations
BLOSSOM MEDICAL's EAP ensures continuity of care.
When an employee's psychological stress begins to affect their physical health, we refer them to a psychiatrist for assessment. Appropriate medical consultations are provided for symptoms such as anxiety, insomnia, or low mood, along with recommendations for next steps.
This helps companies support employees early, preventing further deterioration of mental and physical well-being.
3. Corporate Mental Health Workshops and Seminars
Our past popular programs include:
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Art Therapy
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Emotional Expression
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Focus and Attention Training
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Mental Health Programs for Managers
Through BLOSSOM MEDICAL's experiential courses, employees can release stress in a healthier way, relax both body and mind, and reconnect with their inner resources.
Why Choose BLOSSOM MEDICAL’s EAP?
Your Reliable Mental Health Support
BLOSSOM MEDICAL's EAP integrates psychiatrists, clinical and counseling psychologists, nurses, and physical therapists, and is supported by the online appointment platform "FundaTalk." It provides companies with a professional yet flexible care solution—a workplace mental health safety net that ensures privacy, high utilization, and visible results for the organization.
Here are our specific features:
➀Ensures continuity of medical care
The BLOSSOM MEDICAL EAP team not only provides psychological counseling but also arranges evaluations by psychiatrists, with support from experienced nurses and physical therapists, ensuring comprehensive professional care.
➁High Privacy, Stress-Free for Employees
BLOSSOM MEDICAL has a dedicated development team that can help companies set up a customized LINE account.
Employees can use LINE to directly book consultations with psychologists or physicians, join stress-relief courses, or access knowledge-based content such as monthly themed reports.
✔️ No additional app download required
✔️ Intuitive and simple interface—appointments completed in just 3 minutes
✔️ Fully confidential booking process, no supervisor/HR approval needed, allowing employees to use freely
➂Measurable results
Actual data shows that after implementing BLOSSOM MEDICAL's EAP, utilization of mental health services increased an average of 7-fold, demonstrating that employees' needs are truly being addressed and that BLOSSOM's process delivers tangible benefits.
BLOSSOM MEDICAL's EAP has supported teams from various industries.
Here is the genuine feedback from our HR partners:
Average course satisfaction reached 5.7 out of 6.
After implementing BLOSSOM MEDICAL EAP, the employee consultation rate increased from 2% to 14.5%, showing that the process is simple and the demand is real.
Several employees under high stress experienced significant improvements in mental health after anonymous follow-ups via LINE.
Employee feedback: "I could book a consultation quickly, and the entire process is confidential, which made me feel safe and respected."
Employee feedback: "The stress-relief course was so engaging—I hope future sessions can be longer."
FAQs
Q1. What services does BLOSSOM MEDICAL's EAP provide?
A1: It mainly includes three key components:
- Employee Psychological Counseling
- Referral to Psychosomatic/Medical Consultation
- Corporate Mental Health Workshops & Stress-Relief Seminars
Q2. What types of service formats are available? Is in-person support provided?
A2: BLOSSOM MEDICAL's EAP primarily operates online, with in-person services as a supplementary option.
Online services are delivered mainly through our proprietary platform, FundaTalk, offering virtual psychological counseling and medical consultations.
If your company prefers in-person services, we welcome inquiries. BLOSSOM MEDICAL has multiple physical service locations and can flexibly plan arrangements based on your specific needs.
Q3: Is BLOSSOM MEDICAL EAP suitable for small and medium-sized enterprises (SMEs)?
A3: Yes. BLOSSOM MEDICAL EAP is designed to be scalable for organizations of any size. Whether it's a 20-person startup or a company with over 500 employees, the program can be smoothly implemented and flexibly adapted to meet the organization's needs.
Q4: How can I get started with implementing BLOSSOM MEDICAL EAP for my company?
A4: You are welcome to fill out the form at the bottom of the page or join BLOSSOM MEDICAL's official LINE account. Our consultant will then contact you to conduct an implementation assessment.